![]() ![]() In case of any unavailability, the customer will be required to dispatch the product using a reputed courier in the respective area within one day from receipt of such notice. Ankur Lighting will arrange pick-up of the damaged/ defective/ incorrect product via its logistics associate.Ankur Lighting should not be held accountable for failing to replace the order if it exceeds 48 hours. In case of damaged/defective/incorrectly received product, Ankur Lighting should be notified within 48 hours of delivery by the customer.The replacement process will only be initiated if our team is convinced of the complaint's nature. Ankur Lighting shall verify the authenticity and the grounds of the complaint.* Note* An amount of INR 99-/ or 10% will be deducted in case of reimbursement to the payment source. ![]() You are eligible for a 100% refund in the wallet in case of delivery damage.It takes 3-5 working days for us to refund once the product arrives in good condition.Any products after usage in a damaged condition will not be refunded.The returned products are subject to verification and checks by Ankur Lighting to determine the legitimacy and condition of the return.The returned products should be in their original packaging along with the actual bills, price tags, barcodes, labels, user manual, warranty card and invoices etc.You can request a return only within 48 hours of receiving the product.Ankur Lighting provides an easy and quick return in case of any delivery damage. ![]()
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